Question 1

What areas do you service?

Accepted Answer

We are based in Cromwell and service Central Otago, Queenstown Lakes, Southland, Otago, Mackenzie District, Waitaki District and Timaru.

Question 2

Do you work with homeowners?

Accepted Answer

Yes. We work directly with homeowners planning kitchens, bathrooms, outdoor areas and custom stone surfaces.

Question 3

Do you work with builders and cabinet makers?

Accepted Answer

Yes. We regularly support trade professionals with stone fabrication, templating and installation.

Question 4

What stone brands do you work with?

Accepted Answer

We work with trusted stone suppliers including Caesarstone, Cosentino, CDK Stone, Neolith, Stone Group, Prime Panels and Universal Granite.

Question 5

Can you help me choose the right stone?

Accepted Answer

Yes. We can help you compare appearance, durability, maintenance and suitability for your project.

Question 6

Can I visit supplier websites to view stone options?

Accepted Answer

Yes. Our Stone Range page links directly to supplier collections so you can explore colours and finishes.

Question 7

What is digital templating?

Accepted Answer

Digital templating captures accurate measurements of your space so your stone surface can be fabricated for a precise fit.

Question 8

Do you install the stone as well?

Accepted Answer

Yes. We provide fabrication and installation for residential and commercial projects.

Question 9

How long does the process take?

Accepted Answer

Timelines vary depending on project size, material availability and site readiness. We offer quick turnarounds.

Question 10

How do I care for my stone benchtop?

Accepted Answer

Most stone surfaces are easy to maintain with regular cleaning and the right care products. We can provide guidance based on your selected material.

Question 11

Are stone benchtops durable?

Accepted Answer

Yes. Stone surfaces are chosen for their durability, performance and long-term beauty when properly selected and maintained.

Question 12

Can trade professionals send plans for pricing?

Accepted Answer

Yes. Cabinet makers, builders, architects and designers can send plans, drawings or project details for quote preparation.

Question 13

Do you work on commercial projects?

Accepted Answer

Yes. We provide stone solutions for commercial interiors, hospitality projects, reception counters and professional spaces.

Question 14

What information do you need for a quote?

Accepted Answer

Helpful details include project location, measurements, plans or drawings, preferred stone, project type and timeline.

Question 15

Can I upload plans or photos?

Accepted Answer

Yes. The Request a Quote form allows visitors to upload plans, drawings or project images.

Questions,
Answered Clearly.

General

Stone Selection

Fabrication & Installation

Care & Maintenance

Trade

Quotes

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Questions,Answered Clearly.